Last modified: May 16, 2026
There are different ways you can use our services – to communicate and collaborate with other people, share or to create new content. To use some of our services you may need to share information with us, for example by creating an iDroo Account. As you use our services, we want you to be clear how we're using information and the ways in which you can protect your privacy.
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.
You may access some of our services by signing up for an iDroo Account and providing us with some personal information (typically your name, email address and a password). This account information will be used to authenticate you when you access our services and protect your account from unauthorized access by others. You can edit or terminate your account at any time through your iDroo Account settings.
AI features are parts of the Services that use artificial intelligence to provide learning support or productivity help. They may include AI Tutor, AI-generated assignment drafts, AI-assisted assignment review, practice or exercise generation, and board or image perception used to understand visible work.
Information used to generate an AI feature response. This may include messages or instructions you submit, relevant content from an iDroo board (for example: text, drawings, equations, rendered board snapshots, and uploaded attachments such as worksheets), assignment materials, answer keys or rubrics, marking schemes, student submission responses, and study, curriculum, language, grade, or profile context.
The responses generated by AI features, for example hints, explanations, work checks, practice questions, assignment drafts, suggested scores, feedback, teacher notes, or board transcriptions. AI Outputs are generated automatically and may be inaccurate.
Every computer connected to the Internet is assigned a unique number known as an Internet protocol (IP) address.
This is information which you provide to us which personally identifies you, such as your name, email address.
We collect information to provide better services to all of our users.
For example, when you sign up for an iDroo Account we'll ask for personal information, like your name or email address. You may also add personal information like name of photo to your profile.
We may collect information about the services that you use and how you use them. This information includes:
We may collect device-specific information.
When you use our services or view content provided by Iteral Group, we may automatically collect and store certain information in server logs. This may include:
We use cookies to help manage your session on the site.
When you use AI features, we may process and store AI Inputs and AI Outputs in order to provide the feature, maintain service reliability, measure usage, prevent abuse, troubleshoot issues, and let you or authorized users review prior results. This can include prompts and chat messages, relevant board content, rendered board or submitted-work images, assignment drafts, assignment review suggestions, scores, feedback, teacher notes, transcriptions, model and usage metadata, and status information.
AI features may process personal information, including student or child account information, if that information is included in a board, assignment, submission, message, profile, or related school or family setting. We recommend not entering sensitive personal information into AI features unless necessary.
We offer you the functionality of using your social media credentials (e.g. Google, Facebook, Microsoft, etc.) to use single-sign-on to identify yourself. We store and use the information provided by those third parties to identify you, which may include your e-mail address, name, profile picture and a unique identifier. We will not collect more information from you when using your social media credentials beyond the information such third parties disclose to us.
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Iteral Group and our users.
When you contact Iteral Group, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
AI features. When you use AI features, we use AI Inputs to generate AI Outputs such as hints, explanations, work checks, practice questions, assignment drafts, suggested scores, feedback, teacher notes, and board or image transcriptions. We may also use AI feature interaction data to maintain service reliability, measure usage, debug issues, support the review workflow, and protect against misuse or abuse.
No training on your content. We do not use your AI Inputs, AI Outputs, iDroo board content, assignment content, or submission content to train AI models.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
Iteral Group processes personal information on our servers. We may process your personal information on a server located outside the country where you live.
To provide AI features, we may use trusted third-party service providers (including providers of AI technology) that process AI Inputs on our instructions and return AI Outputs. We only send information that is necessary to provide the requested AI feature (for example, your prompt, relevant board context, rendered submitted-work images, assignment context, or review rubric).
These service providers are required to apply appropriate confidentiality and security measures and are not permitted to use your content for their own purposes (such as training their models).
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it's important to remember that our services may not function properly if your cookies are disabled.
Our services may let you share information with others. Remember that when you share information publicly, it may be indexable by search engines. Our services provide you with different options on sharing and removing your content.
Parents can create a family account and invite children to join. Each person should have their own iDroo Account (we do not recommend sharing account credentials).
When a parent invites a child, we process invitation information (for example, the child’s email address) to send the invitation and connect the child account to the family once accepted.
If AI features are enabled for a child or student account, we may process that child’s or student’s AI Inputs, AI Outputs, study progress, learning context, and related usage information to provide the feature and make it available to the authorized parent, teacher, school, or account administrator where the Services allow that access.
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
We do not share personal information with companies, organizations and individuals outside of Iteral Group unless one of the following circumstances apply:
We will share personal information with companies, organizations or individuals outside of Iteral Group when we have your consent to do so.
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
This can include service providers that help us provide AI features, for example by processing AI Inputs and returning AI Outputs on our behalf.
We will share personal information with companies, organizations or individuals outside of Iteral Group if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
If Iteral Group is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.
You have the right to be forgotten, to have the personal information we store about you removed.
To request removal of your personal information, you can send us a request through our contact page.
We work hard to protect Iteral Group and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold.
Our Privacy Policy applies to all of the services offered by Iteral Group OÜ.
Our Privacy Policy does not apply to services offered by other companies or individuals, including content that may be displayed to you by other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies and other technologies to serve and offer relevant ads.
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).